24-hour Emergency Call Centre
The Merx Assist Call Centre manages and coordinates incidents involving Merx UM Transport clients all over South Africa.
Below is the full range of services our Call Centre provides:
Heavy Commercial Vehicles
Recovery of vehicles after an incident
Wreckage removal after an incident
Towing vehicles to safety after an incident
Mechanical breakdown towing
Goods in Transit
Salvage and load recovery after an incident
Securing of load after an incident
Storage/warehousing of goods after an incident
Debris removal and clean-up after an incident
Spillage
Load spillage clean-up
Side tank spillage clean-up
Personal Accident
Ambulance service for injured insured drivers
Theft and Hijack
Appointment of our recovery agents